FAQs - Frequently Asked Questions

Where are you located?

We are located in UK. With delivery warehouse outlets are located in the Uk, Germany, Russia and China

How can we contact you?

You can email us here

Do you ship internationally?

Yes! We ship worldwide. However, customs charges may apply in your country generally with high end electrical goods, which would be charged to you by your postal service upon arrival in your country.

How long will my order take to arrive?

HANDLING AND PACKAGING TIME:
Worldwide: 24 Hours

TYPICAL SHIPPING TIME (PACKAGING + DELIVERY):
All Destinations to US 7-16 Days
All Destinations to EUROPE (UK) 10-25 Days
Rest of the World 10-40 Days
Note: Please Allow Up to 2-4 weeks for unforeseen delays.*PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!

Defective Product?

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, we will issue a part or full refund.

How can I be featured on your gallery page?

Awesome! You may either e-mail us your photo directly, or tag us on social media.